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bytten retail collection

available at Target and other select retailers

Congratulations! Your Fitbit is about to get a serious makeover. But first, do you need some help? Have a question for us? You’ve reached the right place. Check out our FAQs below and get ready to #getbytten.

  • Matisse slide Fitbit accessories by Bytten

    matisse 2-pack

    HOW DO I PUT ON MY MATISSE SLIDE?

      1. Orient your Fitbit Charge or Charge HR so that the display screen is upright and facing up.
      2. Holding your matisse slide with the opening for the display at the top, slide it onto the band from bottom of the strap up, gliding it towards the display screen.
      3. The matisse slide is in position when the entire display screen can be seen through the open space. Press the side button of your tracker to light up the display and make sure it is fully visible.
      4. If you cannot read the display screen, you may need to push the matisse slide up a bit further onto the band. If you have a Charge HR, the back bar of the matisse slide can touch the bottom edge of the heart rate monitor, if desired. As long as the blinking lights are visible, it will not interfere with tracker’s functionality.
      5. NOTE: The size and width of Fitbit Charge and Charge HR bands vary slightly. Matisse slides are designed to fit securely on your Fitbit and are optimized to fit a size small band. Your matisse slide may require a bit of pressure to slide into place on the band due in part to the variability in sizing, and by design, to ensure a secure fit. This is normal and will loosen slightly over time. 

    CAN I LEAVE MY MATISSE SLIDE ON WHEN I CHARGE MY FITBIT?

    Yes! The back of the matisse slide is designed so that it can remain in place when you are charging your Fitbit Charge or Charge HR. There is no need to remove the slide for charging or for any other activity.  

    HOW DO I CARE FOR MY MATISSE SLIDES?

    To clean your matisse slide, remove the accessory from your Fitbit and gently wipe clean using a 100% cotton cloth - or soft bristled toothbrush - and a small amount of mild soapy water. Rinse the piece under lukewarm water and then blot excess moisture off with a soft, dry cloth.

  • Women toasting wearing Chloe silver and gold Fitbit accessories by Bytten

    chloe silver or chloe gold

    HOW DO I PUT ON MY CHLOE SLIDE?

      1. Orient your Fitbit Charge or Charge HR so that the display screen is upright and facing up.
      2. Holding your chloe slide at the bottom, slide the accessory onto the band from the bottom of the strap up, gliding it towards the display screen.
      3. The slide is in position when the entire display screen can be seen through the open space. Press the button on the side of your tracker to make sure it is fully visible. You may need to adjust the position slightly.
      4. NOTE: Your chloe slide should fit comfortably on your Fitbit and not slide up or down when in motion. If it is too loose (or too tight), you can re-adjust the sizing a bit.
      5. To tighten, flip over your tracker – with the chloe still in place – and press gently inward and down on the prongs of the slide.
      6. To loosen, glide your chloe slide down off of the widest part of your tracker. Flip the slide over, place your two thumbs inside of the prongs and press gently outward.

    HOW DO I ADJUST THE FIT OF MY CHLOE SLIDE?

    The chloe slide is designed to fit securely on your Fitbit, so any sizing adjustments should be minimal. However, since the size and width of Fitbit Charge and Charge HR bands vary slightly you may need to adjust the size a bit. You can adjust the fit of your chloe slide by gently applying pressure to the prongs on the back. For detailed instructions, refer to the steps and instructional video above. 

    CAN I LEAVE MY CHLOE SLIDE ON WHEN I CHARGE MY FITBIT?

    Yes! The back of the chloe slide is designed so that it can remain in place when you are charging your Fitbit Charge or Charge HR. There is no need to remove your chloe slide for charging or for any other activity. 

    DOES THE CHLOE SLIDE CONTAIN NICKEL? I AM ALLERGIC TO SOME METALS.

    No, the metallic silver and the metallic gold chloe slides are both hypoallergenic and do not contain nickel (which is the most common cause of allergic reactions to metals).

    HOW DO I CARE FOR MY CHLOE SLIDE?

    To clean your metallic silver or metallic gold chloe slide, remove the accessory from your Fitbit and gently wipe clean using a 100% cotton cloth or soft bristled toothbrush (and a small amount of mild soapy water, if necessary). If soapy water is used, rinse the piece under lukewarm water (using as little water as possible) and then blot excess moisture off with a soft, dry cloth.

  • Women in yoga clothes wearing Lucas slide Fitbit accessories by Bytten

    lucas 2-pack

    HOW DO I PUT ON MY LUCAS SLIDE?

      1. Orient your Fitbit Flex so that the clasp is at the bottom and the display screen is facing up.
      2. Holding your lucas slide with the small, horizontal rectangular opening at the top, slide the accessory onto the bottom of the band, and then glide it up towards the display screen.
      3. The lucas slide is in position when the display screen is visible through the rectangular opening at the top of your slide. Double tap your device to light up the display and check alignment. You may need to adjust the position slightly.
      4. To remove the lucas slide, hold onto the Fitbit Flex band with one hand (grasping behind the top of the slide). With your other hand, wrap your fingers around the lucas slide (so that your thumb is resting over the center opening), and then gently pull the slide down your band.

    CAN I WEAR MY LUCAS SLIDE ON ANY REPLACEMENT BAND?

    Lucas slides are compatible with all Fitbit brand Flex bands - including color replacement bands – both in size large and size small. Bytten slides are not tested on third party bands.

    CAN I KEEP MY LUCAS SLIDES ON WHEN I AM SHOWERING, SWIMMING, ETC?

    Yes, the lucas slide can we worn wherever you feel comfortable wearing your Fitbit Flex.

    DO I NEED TO REMOVE MY LUCAS SLIDE TO CHARGE MY FITBIT?

    Yes, you must always remove your lucas slide before taking out the tracking device from inside of the rubber Flex band. Do not ever attempt to remove the tracking device with your lucas slide still in position on the tracker.

    HOW DO I CARE FOR MY LUCAS SLIDES?

    To clean your lucas slide, remove from your Fitbit and gently wipe clean using a 100% cotton cloth - or soft bristled toothbrush - and a small amount of mild soapy water. Rinse the piece under lukewarm water and then blot excess moisture off with a soft, dry cloth.

NEED FURTHER ASSISTANCE?

Contact us at 1-844-GET-BYTN (1-844-438-2986) M-F, 9AM-6PM est. Or, email us at support@bytten.com.

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Your fitness tracker is about to become a serious fashion accessory.