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what is bytten?
Bytten is an online boutique for discovering and shopping for beautiful accessories that transform your fitness tracker into an ultra-chic accessory. The bytten marketplace features products designed by our team and will also feature emerging designers who have products that complement our collection. Because it is important to us, everything we make is made in the USA. Amen.

See 8 bits for some interesting tidbits about bytten.



are bytten slides compatible with all Jawbone and Fitbit trackers? 
Bytten slides are currently compatible with Fitbit Flex, Fitbit Charge, Fitbit Charge HR, Jawbone UP and UP24.

do you have plans to design accessories for other Fitness trackers? 
We are working on several other exciting products but would love to hear from you about what you would like. Please email us at to let us know what trackers or products you would like us to develop.

are bytten products patented? 
The bytten Lucas slide design is patented: US Patent No. D723,415 S.
The Wearable Stacks™ collection is patent pending.

how do I put my slide onto my Fitbit Flex? 
See this video for more info, but here are the basics:

    1. Orient the slide so that the rectangular opening on the slide aligns with the Flex display.
    2. Hold the decorative part facing up, and slide it on from the narrowest end of the band to the thicker end of the band.
    3. Make sure that the display on your Flex is lined up with the space on the slide, and you will be good to go!


how do I put my slide onto my Jawbone UP / UP24? 
See this video for more info, but here are the basics:

    1. Orient the slide with the decorative part facing up, and slide it on over either end of the Jawbone band.
    2. Visually center the slide and you will be good to go! 


how do I care for my plastic slide? 
Strong and flexible plastic (3D printed at Shapeways) can be cleaned with dishwashing soap. You are not likely to need to clean your slide, but if you do, it is dishwasher safe! (Team bytten has been enjoying our white slides this summer and have washed them in the dishwasher with very good results).

how do I care for my polished brass slide.
Polished brass will naturally wear and tarnish over time, and while the metals wear their seasoned look well, if you would rather your jewelry not show its age, return it to its original shine using a polishing cloth.

To prevent damage, we recommend storing your jewelry in a soft cloth pouch away from other products, and avoiding exposure to household chemicals and cleaning products.

You may also clean your brass jewelry as often as you like with a polishing cloth. Some jewelers recommend applying clear nail polish to any surfaces that may touch the skin to further limit the possibility of tarnishing.

how do I care for my premium silver slide.
Polished silver will naturally tarnish over time. Your polished silver pieces should be cleaned using a silver polishing cloth and dried using a soft towel. Avoid using rubber gloves when cleaning, as rubber corrodes silver.

To prevent damage, we recommend storing your jewelry in a soft cloth pouch away from other products, and avoiding exposure to household chemicals and cleaning products.



how do I change my account information?
Visit the account page to add or change your name, phone number, and/or mailing address. The account page can be accessed in a web browser by clicking on the icon (that looks like a person’s head, sort of) located in the upper right corner of or within the top dropdown menu in mobile. If you have not previously provided us with your information, follow the on-screen instructions to add your account information. To edit or delete existing information, click the “View Addresses” link. To change your preferred email address, please contact us at

what if I forgot my password? 
Visit the account page and click on "Forgot Your Password?" underneath the Login button. Follow the on-screen instructions in order to reset your password. If you have trouble, contact us at

is my personal information secure?
Our customers’ safety and privacy are a top priority. We are avid online shoppers and therefore understand the importance of customer confidence and privacy. Customer data will never be sold to or shared with third-party marketers. Our privacy policy is available here.



how does bytten ship products?
In the US, bytten ships is packages via USPS First Class and USPS Priority with tracking information included. International shipping is provided via USPS International First Class. If you are interested in additional international shipping options, get in touch and we will see what we can do. 

Please note: Bytten is not responsible for lost or stolen packages. If you wish you purchase insurance for your purchase, please let us know before placing your order.

where does bytten ship? 
Bytten ships everywhere in the world! We ship to any street address or PO Box in the United States. And we are excited to tell you that we also ship outside of the US to any address that is serviced by USPS International First Class.

what else should i know about international shipping? 

what about taxes, duties, and customs fees? 
Taxes, duties, and customs fees associated with international shipping are the responsibility of the buyer. These fees vary depending on the country where an item is being shipped (not where the item is shipped from) and the value of the item you purchase. Please inquire with your local postal service to determine whether or not there will be customs fees or duties associated with your purchase. We are required by law to mark customs forms as "merchandise" and to declare the full value of your purchase.

what are bytten’s shipping costs?
USPS First Class Shipping from within the US is FREE!!! Yay! If you are in a hurry, we also provide USPS Priority Shipping for $10. USPS First Class International Shipping is available for $15. AND, if you are in a super rush, we offer overnight delivery via USPS Priority Express shipping for $30 (within the US only).

how long will it take to get my order? 
We ship products as quickly as possible. Some of our products are special order (e.g., 3D printed gold items), but most of our products are available immediately and will ship within 48 hours of your order. The estimated USPS shipping times are as follows:

To see exactly when your order is expected to arrive, you can check the status of your order on your account page.



what forms of payment do you accept? can I use Paypal? 
Bytten accepts most major credit and debit cards, including Visa, American Express, Mastercard, and Discover. And, yes! In addition, bytten also offers the option of paying directly via Paypal.

does bytten charge sales tax?
We only charge sales tax for items shipping to addresses in Massachusetts. Prices displayed on our site do not include tax. When you add an item to your cart, sales tax will be estimated based on the total value of your shopping cart and your zip code. Final sales tax will be calculated and charged when the order is shipped.

how will I know that my order was successfully placed? 
Once we have received your order, you will receive an email confirming your order. In addition, you will be able to see the new order listed at the bottom of your Account page. If for any reason you do not receive a confirmation email, please contact us at to verify that your order was processed.

how can I check the status of my order? 
We will update the status of your order as soon as it has shipped. Order details (including tracking info) are available on your account page.

can I modify my order or change my shipping address after an order is placed? 
Please contact with your order number as soon as possible if you want to modify your order or change your shipping address after your order is placed. We will do our best to accommodate you if we can!

what is your return and exchange policy?
We want to make sure that you love your bytten slide, so we accept exchanges and returns within 30 days of purchase according to the following guidelines:

Of course, if your item is damaged or you receive something other than what you ordered we will work with you to make sure we correct the problem. We guarantee our product for 3 months after receipt and will replace or repair problems you have with your product during that time.

Please email us at if you have any questions. We are happy to help.



i’m a creator-designer-maker-nerd-fitness junkie. can I make a product for bytten? 
Yes! We are always looking for partners. We are interested in featuring products that you have already created as well as collaborating with you on new products. Please send us a note to and we will get back to you asap.

i would like to do a guest blog post on bytten, how do I do that? 
We would love for the bytten marketplace to showcase voices from the worlds of fitness, technology and fashion. We welcome guest contributions. Please email us at

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Your fitness tracker is about to become a serious fashion accessory.